Submit Your Suggestions for Viewpoint Team

Error with contact entry

While entering workers to a daily log this morning, one of our team members using a laptop and web interface could not add a specific contact to the log. The name did not appear in the drop-down list, and typing it into the field did not produce any results for that specific name.

We then tried to use Viewpoint Team (mobile) on a phone to enter the team member and the name appeared without incident.

The web interface and laptop still refuse to produce the name. This is wasting production time to fumble around with basic logging of work. Please provide feedback or a workaround to prevent this issue.

  • Guest
  • Nov 2 2020
Company Elcon Corporation
Job Title / Role Project Engineer
I need it... Yesterday...Come on already
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Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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