Submit Your Suggestions for Viewpoint Team

System Crashes When Adding Contacts

As I have the contacts portal open, and am adding contacts over 10-15+ minutes, it always crashes on me then I lose everything I've done thus far. The error message comes up and says "unexpected error - sit looks like we got our wires crossed. Please refresh the previous page or try again later".

  • Guest
  • Apr 15 2019
  • Not Applicable
Company White Construction Company
Job Title / Role Project Manager
I need it... Yesterday...Come on already
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  • Admin
    Aaron Jost commented
    November 26, 2019 05:40

    Jamie - if this is still an issue, connect up with Support and we can troubleshoot - this should not be occuring.

  • Jamie Berzon commented
    July 29, 2019 15:07

    Oh...and we are using the most updated version of Google Chrome. 

  • Jamie Berzon commented
    July 29, 2019 15:06

    I have to say, I experience this as well. As I add contacts, it's constantly giving me the "unexpected error'. I'm thankful to not see that plug anymore (thanks for that update), but adding contacts is literally the worst thing ever.

  • Guest commented
    May 01, 2019 15:43

    One thing that has helped me here is using a different internet browser. I was using FireFox, and now I use IE and Chrome. That said, Ive had some other folks use IE and have the crashing issues as well.

  • Curtis Samuels commented
    April 15, 2019 17:33

    Most likely a problem with your Team Connector install.  Please create a support case in ClearView and we'll investigate

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