Often we get a response to an RFI that seems to answer the question, but once it gets out to the field, we find some follow up questions and would like to create a revision of the original RFI question. Currently, we have to open the RFI again, which sends everyone an email, and then create the revision and then go back to the original RFI to close it again.
Jamie Berzon
| Company | S. M. Wilson & Co. |
| Job Title / Role | IT Manager |
| I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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