Our Architect's consultants (Additonal Approvers) discovered that when they are attempting to send their comments on a submittal or RFI back to the Architect, when they click "Approve" or "Reject" the To Box defaults to the Contractor's Reviewer. Fearing that they were formally approving a submittal they wouldn't send it on in the workflow. To avoid further confusion, the To Box should be populated with the name of the next person in the workflow.
Tami Muckle
| Company | Mascaro Construction Company, L.P. |
| Job Title / Role | Administrative Coordinator & Process Manager |
| I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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