RFIs need to be setup like a conversation. The PM/Editor poses the initial question, and there may be some back and forth before an answer is finalized an agreed upon. At this point the PM/Editor should be able to select which parts of the conversation should be listed as the official response.
As it works currently, the first communication from the design team is the response which is not at all useful if that first communication is a question.
Company | Chandos |
Job Title / Role | PM |
I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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