Submittals get closed but sometimes because ofspecification changes, user errors, submitter omissions the submittal needs to be reopened. This is not allowed currently.
Guest
| Company | Viewpoint |
| Job Title / Role | SE |
| I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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Any plans to make this a bulk option?
I have ran into this a couple of times as well. The Engineer recently sent the submittals back as approved but they were really revise and resubmit. I had no way to change that at this point and the only option that was available to me was to Release. After that I could not reopen to create a revision. Could a Submittal be reopened to create a resubmittal? That would allow some flexibility if error occurred on the process. That way the number is not being used again, simply a revision.
SM Wilson asked about this as well, they need the flexibility to open a closed submittal in the case of a mistake, etc. Once a submittal number is used we can't reuse it, so the process is pretty rigid at this point.