While using Team on safari or any other mobile browser, large pdf files (400+ mb) dont open at all and it takes a very long time for the Team app on iOS to load these large pdf files and usually crashes before it can load. It would be great to see some improvements in speed for loading these large files.
Company | Eldeco, Inc. |
Job Title / Role | Applications Specialist |
I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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The web viewer is really targeted at desktop browsers for the best performance. The mobile app is definitely the best tool for iOS.
400MB is quite large, but still should not crash the app. We'll look into this, but you could open a support case to give us your specific details (which file / project) that would help us track down and address the issue.