Users don't know when they have been granted new permissions to private folders, when granting new access there should be a check box to decide if you would like to send them a email notification that they now can access X named folder
Stephen Wilkerson
| Company | Troy Construction |
| Job Title / Role | Controller |
| I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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I've created a case. I still don't see an email from TEAM.
We just ran verification tests on this as part of our release last night and were able to see these notifications. If you're still not seeing them, please open a support case so we can investigate your specific situation.
I'll have our QA team take a look at this, it was implemented many releases ago. Thanks for the feedback.
I wasn't aware that notifications happen when permissions are added to new users. I just added a user to a private folder, waited about 5 minutes or so, but no emails. There isn't anything in spam/junk.
This already exists, users should automatically get an email when you add them to a folder. If they are not, have them check their spam folder. If they're still not getting them, please contact support. This is expected to work.