Currently when notifications for reminders are sent out. They appear as follows:
Would be nice to have it just be
George Atkinson
| Company | Atkinson And Associates |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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George are you still seeing this? I think we may have had a bug that showed that "from" label for a little while, but it should show the user that generated the overdue notice and that's what I'm seeing now (see attached screenshot)
We have been having a similar issue. The DoNotReply email address often gets flagged as spam by external contacts, resulting in either "lost" or blocked correspondence. Adding the functionality to modify the default send address to a custom address, for example; <something@CompanyDomain> would alleviate this issue for us.