Submit Your Suggestions for Viewpoint Team

Notification E-mail Setting

Currently when notifications for reminders are sent out. They appear as follows:

  • myviewpoint-vista-registration-production (Company Name) <DoNotReply@viewpoint.com>

Would be nice to have it just be

  • Company Name <DoNotReply@viewpoint.com>
  • George Atkinson
  • Apr 24 2018
  • In Review
Company Atkinson And Associates
Job Title / Role
I need it... Yesterday...Come on already
  • Attach files
  • Steve Tobin commented
    August 31, 2018 15:55

    We have been having a similar issue. The DoNotReply email address often gets flagged as spam by external contacts, resulting in either "lost" or blocked correspondence. Adding the functionality to modify the default send address to a custom address, for example;  <something@CompanyDomain> would alleviate this issue for us. 

  • Admin
    Sam Schwartz commented
    December 28, 2018 20:50

    George are you still seeing this? I think we may have had a bug that showed that "from" label for a little while, but it should show the user that generated the overdue notice and that's what I'm seeing now (see attached screenshot)

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