Currently Team logs users out after 15 minutes of no activity. I understand why you have that for security, but it is frustrating to some users when they step away or get a phone call and have to re login. One user reported they had started to work on an Approval of a submittal. They stepped away when they had started typing their response, it logged them out and the response they had started was gone. I guess the two suggestions would be to have some control over the logout interval - I'd set it to 30min or maybe even an hour. And perhaps to autosave things that are open so they could pick up where they left off if they have to log back in.
Eric Elfner
| Company | CG Schmidt, Inc. |
| Job Title / Role | CG Schmidt, Inc. |
| I need it... | 3 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
© 2023 Trimble Inc. All Rights Reserved. Viewpoint®, Vista™, Spectrum®, ProContractor™, Jobpac Connect™, Viewpoint Team™, Viewpoint Analytics™, Viewpoint Field View™, Viewpoint Estimating™, Viewpoint For Projects™, Viewpoint HR Management™, Viewpoint Field Management™, Viewpoint Financial Controls™, Vista Field Service™, Spectrum Service Tech™, ViewpointOne™, ProjectSight® and Trimble Construction One™ are trademarks or registered trademarks of Trimble Inc. or its affiliates in the United States and other countries. Other names and brands may be claimed as the property of others.
It would be nice to have multiple plan pages open and not have to login and re-navigate to these throughout the day.
Any updates if this made it to the roadmap?
Update on this Suggestion. Last August we bumped up the auto logout from 20 mins to 60 mins. This has helped reduce the disruption. We'd like to add this as a "user-controlled" feature - where you can set your own thresholds - but no timeframe at this point. @Mary - We have also discussed what it would take to "auto-save" on the various "forms" to prevent any disruption if that inactivity limit is hit. Stay tuned there as well.
I'm interested in an intermittent auto save feature so that my users don't lose their work - something in the background would be ideal but even a button would be an improvement.
We did expand this to an hour which seems to have relieved a lot of the pain here - agree 15min was too short. We do have plans to add some more configurability to the auto log-out
Ideally, I would like to be able to set this per user. That way my office staff could stay logged into it all day when they are using it, but my field staff would be limited to 30 minutes of idle time due to security reasons.