Submit Your Suggestions for Viewpoint Team

Improve performance of PDF Viewer for drawing and in general

Slow to load, especially multiple page sheets. We have tried across multiple browsers and it is slow for each platform. The pages load much quicker in the mobile platform.

  • Guest
  • Oct 22 2018
  • Future consideration
Company Jacobsen
Job Title / Role Operational Controller
I need it... Yesterday...Come on already
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  • Mercedes Green commented
    February 15, 2019 14:43

    * Sorry I meant opened in Bluebeam not Viewpoint.

  • Mercedes Green commented
    February 15, 2019 14:42

    I wasn't aware that Viewpoint Team app was available in the Windows Store.  This will allow those users that just need to preview, approve, view documents and files from RFIs/Submittals quicker access as the files open so much faster in the app.  They can also be quickly opened in Viewpoint. I guess the next requests would be to allow uploads, versioning in the App version so we can use this instead of the browser version.

  • Mercedes Green commented
    February 14, 2019 20:03

    We have a 22kb pdf that isn't even a drawing that after a full minute does not render in any browser (after 2 minutes shows the top header of it).  Downloading and opening in Bluebeam takes seconds.  Opening the same pdfs in the mobile app takes seconds.  We have some drawings that take a full minute to preview and when you have a Submittal with 5 to look at becomes a very arduous job.  This is across all modules, all projects, all users, all browsers.  

  • Brant Fischer commented
    November 09, 2018 15:38

    Bret, I have received the same feedback from our users. Mobile speed is good opening drawings. Web speed is still not up to acceptable levels with most field people. Josh, the feedback is all around the initial loading time. If the tool could load as fast as mobile then we wouldn't have the negative feedback from the field.

  • Deleted User commented
    October 24, 2018 16:56

    In general the browser viewer is always a bit slower when you first open it, then subsequent views are considerably faster as we've cached a lot of the viewer on your local machine.

    If you have some specific documents you think are slower than they should be, please send us a support case with the details on those documents and we'll look into the specifics. 

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