Slow to load, especially multiple page sheets. We have tried across multiple browsers and it is slow for each platform. The pages load much quicker in the mobile platform.
Guest
| Company | Jacobsen |
| Job Title / Role | Operational Controller |
| I need it... | Yesterday...Come on already |
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* Sorry I meant opened in Bluebeam not Viewpoint.
I wasn't aware that Viewpoint Team app was available in the Windows Store. This will allow those users that just need to preview, approve, view documents and files from RFIs/Submittals quicker access as the files open so much faster in the app. They can also be quickly opened in Viewpoint. I guess the next requests would be to allow uploads, versioning in the App version so we can use this instead of the browser version.
We have a 22kb pdf that isn't even a drawing that after a full minute does not render in any browser (after 2 minutes shows the top header of it). Downloading and opening in Bluebeam takes seconds. Opening the same pdfs in the mobile app takes seconds. We have some drawings that take a full minute to preview and when you have a Submittal with 5 to look at becomes a very arduous job. This is across all modules, all projects, all users, all browsers.
Bret, I have received the same feedback from our users. Mobile speed is good opening drawings. Web speed is still not up to acceptable levels with most field people. Josh, the feedback is all around the initial loading time. If the tool could load as fast as mobile then we wouldn't have the negative feedback from the field.
In general the browser viewer is always a bit slower when you first open it, then subsequent views are considerably faster as we've cached a lot of the viewer on your local machine.
If you have some specific documents you think are slower than they should be, please send us a support case with the details on those documents and we'll look into the specifics.