Many times if a contact doesn't receive an email we sent or someone gets an error in TEAM, it would be helpful for those technical customers to be able to browse the sites error logs for our implementation so we can self-troubleshoot before contacting support.
Mercedes Green
| Company | Skygrid Construction Inc. |
| Job Title / Role | Technology Strategist |
| I need it... | 3 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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