Most of the time we don't need to know that we made a minor change to an item, (corrected a spelling error, made a change to the title, added a "cc", etc.) we just want to know how it moved through the ball in court.
Jeanette Crook
| Company | Kraus-Anderson Construction Company |
| Job Title / Role | Project Coordinator Trainer / Viewpoint Trainer |
| I need it... | 3 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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This is something our firm could use right now. There is too much detail in the full history, all we would want is the tracking of the ball in court transitions.