Separate module for Warranty Tracking
Tracks warranty, service and quality control issues. Collaborators can view documents, warranty manuals and submit request online. Collaborate with vendors via a restricted portal for reviewing, scheduling and closing their own work orders.
Nathanael Andrico
| Company | CapRock |
| Job Title / Role | Partner |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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We would like a portal for vendor to access that would allow them to keep their data up to date and facilitate status updates.