Submit Your Suggestions for Viewpoint Team

When Downloading a Folder Please Do Not Include all the Folders Above It in the Zip File

We are having issues extracting files that we download from Team. It says "Path Too Long." When the files are extracted, it's including all folders above the folder I'm downloading so if the files exist at their maximum file length in Team, it's impossible to extract them.

For example,

02 Construction Documents

02 G Deficiencies & Closeout

Warranty - O&M - Closeout Documents

I download "Warranty - O&M - Closeout Documents." When I extract this folder, it's including "02 Construction Documents" and "02 G Deficiencies & Closeout" PLUS the location of where I'm downloading (at minimum it's C:\USERNAME\DOWNLOADS) so if a file existing in Team that meets the maximum already, we cannot extract them.

We have to write down the file it couldn't extract, Skip, write down the next one, Skip, repeat. Then we have to go back into Team and manually download each individual file one at a time. And since there is no search in Team, we have to try and find exactly what subfolder the files are in since the extract error doesn't list the path.

Fast forward to when we do the Project Closeout. It'll create the Zip file, but no way to extract the file. If we give this to our customers, we're giving them a lot of manual work to figure out which files don't extract, then we have to manually download etc.

  • Mercedes Green
  • Mar 11 2020
Company SKYGRiD Construction Inc.
Job Title / Role Director of IT
I need it... Yesterday...Come on already
  • Attach files

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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