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Duplicate emails allowed in Project Contacts

As I was inviting all salespersons to TEAM this morning I came across two duplicate contacts with the same email address. Trying to add a duplicate gives the "already exist" growler but somehow these duplicates got into the system. Since email is the "key" this duplicate should not have existed. I cannot track down how it happened but it did. I was able to delete the duplicates.

  • Gravatar Tom Edwards
  • Feb 6 2017
  • In Review
Company Viewpoint
Job Title / Role SE
I need it... 3 months
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    Jeremy Larsen commented
    February 6, 2017 18:53

    Was this because the contact was in Vista PM firm contacts?  Or was it in the Team database?

  • Tom Edwards commented
    February 6, 2017 19:35

    In PM Firm Contacts we used SQL "Set" on all emails addresses giving "FirstName.LastName123@nomail.com" intentionally early on to avoid any spamming. Two sales team members were added to TEAM later. Brent was one. He is in PM Firm Contacts as of 2/6/17 only once as Brent.Kuenzi@viewpoint.com so that was added from TEAM but he was on an individual TEAM project contact list twice as Brent.Kuenzi@viewpoint.com. He was only in Admin>users once however. I know, a hard one to chase down...

  • Tom Edwards commented
    February 6, 2017 21:59

    I was able to replicate this, Browse PM Firm Contacts, add contacts. The ones added do not clear so if you press add contacts again they are duplicated. If you search again they cannot be added so those are validated. 

  • Tom Edwards commented
    April 28, 2017 13:13

    Adding images of duplicate contacts as seen in TEAM

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