Submit Your Suggestions for Viewpoint Team

Screen Time-Out

Is there a way we can opt for the screen NOT to time out??  Very annoying when you get sidetracked on another task and your screen has timed out. Especially in the middle of an RFI where you have already entered text but it does not save. 

  • Bobby Asbury
  • Feb 23 2018
  • Shipped
Company Leander Construction
Job Title / Role Project Manager
I need it... 1 month
  • Attach files
  • Guest commented
    August 23, 2023 20:57

    Reiterating the last comment. Is custom configuration still being considered?

  • Amanda Simantel commented
    May 20, 2020 18:46

    Is custom configuration still being considered?

  • Guest commented
    December 14, 2018 15:41

    I think this should be a parameter that we can choose and set ourselves. 

  • Admin
    Aaron Jost commented
    August 13, 2018 21:46

    We bumped up the log out for inactivity to 60 minutes and are pursuing additional solutions  -better auto-save and custom configuration for example.  Marking this as shipped.

  • Guest commented
    July 23, 2018 14:52

    4 hours would be a great improvement!

  • Brant Fischer commented
    July 16, 2018 13:14

    Aaron, users are losing work due to this timeout. I have lost count how many complaints I receive on this item as well as the number of times people have lost what they were working on while reviewing a submittal / writing an RFI that required long thought processes.. 

  • Bobby Asbury commented
    July 14, 2018 01:27

    Any movement on this Aaron?

  • William Ramsey commented
    July 10, 2018 20:28

    A configurable option would be ideal.  that way our office staff can stay logged in when they are using it on and off every time, while allowing the field staff to have a smaller time out due to security concerns.

  • Guest commented
    June 13, 2018 21:55

    The longer the better in my opinion.

  • Mark Patterson commented
    April 27, 2018 12:48

    Aaron, great to have this option. Would want it to be an administrative setting that I control for my site?

  • Brant Fischer commented
    April 27, 2018 11:34

    This is probably one of the highest complaints I get about Team. This would be reasonable. 

  • George Atkinson commented
    April 26, 2018 23:50

    That sounds good to me as well.

  • Joseph Miller commented
    April 26, 2018 22:34

    Would the time be set by the administrator at the enterprise level or as a user preference setting?

  • Bobby Asbury commented
    April 26, 2018 22:23

    Aaron, that sounds good to me. 

  • Admin
    Aaron Jost commented
    April 26, 2018 22:03

    The reason for the timeout is for security best practices.  We have been thinking that making this a configurable setting up to 4 hours would be a reasonable first step.  Thoughts?

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