In Vista, when creating an Issue we can select a Initiated By Firm/Contact (since we are entering the Issues on behalf of as a Construction Management company). There is also a Responsible Person then a Distribution tab to enter who gets sent the Issue.
In TEAM, there is a Responsible Person, Assigned To and CC but NO Initiated By. The integration into Vista is using the "Author" of the Issue to integrate into this field. The author of an issue in TEAM cannot be changed so when we have Field Engineers entering these on "behalf of" we also have to change all of these fields manually when they get integrated into Vista.
Vista and TEAM fields should be the same.
Mercedes Green
| Company | Skygrid |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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